Last updated: 22 October 2026
This Privacy Policy explains how Modish Web Solutions (“we”, “us”, “our”) collects, uses and protects your personal information when you visit modishwebsolutions.com (the “Website”), contact us, or use our services. We work with clients around the world, so we have written this policy to meet the main requirements of the EU and UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other international privacy laws.
If you have any questions, contact us at info@modishwebsolutions.com.
1. Who we are
Modish Web Solutions is a digital agency that provides branding, website design and development, LMS development, SEO, digital marketing and automation services. For the purposes of data protection law, we are the “controller” of the personal information described in this policy.
- Email: info@modishwebsolutions.com
- WhatsApp / phone: +92 326 5590385
2. Information we collect
Information you give us
- Contact and enquiry forms: your name, email address, business type, the service you are interested in, and your message.
- Email, WhatsApp and calls: your name, contact details and anything you choose to share with us.
- Client projects: business details, login access, content, images and other materials you provide so we can deliver the work.
- Billing: name, company, billing address and payment records. Card details are handled by the payment provider, not stored by us.
Information collected automatically
- Technical data: IP address, browser type, device type, pages visited and the date and time of your visit, collected in server logs by our hosting provider for security and performance.
- Cookies and similar technologies: see section 6.
We do not knowingly collect sensitive personal data (such as health, religion or financial account details) through the Website.
3. How we use your information
- To reply to your enquiry and give you a quote or proposal.
- To deliver, manage and support the services you buy from us.
- To send invoices and keep financial records.
- To send service updates related to your project.
- To send occasional marketing emails, only if you have agreed or where the law allows it. You can unsubscribe at any time.
- To keep the Website secure, prevent spam and fraud, and improve how it works.
- To meet our legal and tax obligations.
4. Legal bases for processing (GDPR)
If you are in the European Economic Area or the United Kingdom, we rely on these legal bases:
- Contract: to provide services you have asked for or are about to buy.
- Legitimate interests: to reply to enquiries, run and secure our business and Website, and improve our services.
- Consent: for optional marketing emails and non-essential cookies. You can withdraw consent at any time.
- Legal obligation: to keep records required by law.
5. Who we share your information with
We do not sell your personal information. We only share it with trusted service providers who help us run our business, and only as much as they need:
- Website hosting: Hostinger, which hosts our Website and email.
- Email: Google (Gmail) for receiving and managing enquiries.
- Messaging: WhatsApp (Meta), if you choose to contact us there.
- Payment providers: such as bank transfer services, PayPal, Stripe or freelance platforms, when you pay us.
- Project tools: such as CRM, design or project management software we use to deliver your work.
- Authorities: where we are required to by law.
6. Cookies
Our Website uses a small number of cookies and similar technologies:
- Essential cookies: needed for the Website to work, load quickly and stay secure, including caching and spam protection on our forms.
- Analytics cookies: if we use analytics tools to understand how visitors use the Website, they collect information in a way that does not directly identify you.
- Third-party content: embedded content such as videos may set their own cookies when you interact with it.
You can block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the Website from working.
7. International data transfers
We work with clients in many countries, and our service providers may store data outside your country, including in the United States and Pakistan. Where the law requires it, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or the provider’s own data protection commitments.
8. How long we keep your information
- Enquiries that do not become projects: up to 24 months, then deleted.
- Client project data: for the length of the project and up to 3 years after, so we can support you.
- Invoices and financial records: as long as tax law requires.
You can ask us to delete your data sooner (see section 9).
9. Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct information that is wrong or incomplete.
- Ask us to delete your information.
- Object to or restrict how we use it.
- Receive a copy of your information in a portable format.
- Withdraw consent at any time, where we rely on consent.
- Complain to your local data protection authority.
California residents (CCPA/CPRA): you have the right to know what personal information we collect, to request deletion, to correct it, and not to be discriminated against for using these rights. We do not sell or share personal information for cross-context behavioural advertising.
To use any of these rights, email info@modishwebsolutions.com. We will reply within 30 days and may need to confirm your identity first.
10. Security
We use reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections, access controls, regular updates and spam protection. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
11. Children
Our services are for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has sent us information, contact us and we will delete it.
12. Links to other websites
Our Website links to other websites, such as client projects in our portfolio. We are not responsible for their privacy practices, so please read their policies.
13. Changes to this privacy policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed. Significant changes will be highlighted on this page.
14. Contact us
For any privacy question or request, email info@modishwebsolutions.com or message us on WhatsApp. You can also read our Terms and Conditions, including our 30-day money-back guarantee.